To ensure a relaxing and enjoyable experience for all guests, please follow these spa etiquette guidelines:
- In case you wish to change or cancel your appointment, please inform us by e-mail at least 24h in advance. Otherwise, a cancellation fee of 100% of the service price is applied.
- Upon arrival, please go to the hotel reception first
- Arrive on time, 10 minutes early is enough to avoid any rush. If you are late, the treatment will last for less time than
provided
- Choose swimwear and clean flip flops suitable for the spa or sauna
- Use a shower before treatment
- Avoid coming to the treatment or sauna after a heavy meal or in an intoxicated state
- Mute the phone and leave other electronic devices at home if possible
- Inform the therapist about your special needs or if you are cold/hot or uncomfortable
- Please keep the spa clean; the safety of our guests is of the utmost importance to us
- Please note that the spa is quiet; we value the peace and privacy of our guests
- Please leave valuables and jewelry at home or in a locker
- No smoking in the spa area